Down Under Tours Australia
At Down Under Tours we abide by the motto ‘Our People make the difference’. From our accommodating Driver/Guides, hostess team and dynamic Marketing personalities working on the front line, to our friendly Reservations staff, Operations team, IT, mechanical workshop and dedicated Administrative people working behind the scenes, it is our people who define our standards of quality and consistency. We have a culture of striving continually for excellence in all that we do. Based in Cairns, Down Under Tours has enjoyed significant growth in our twenty-eight years of operation. The company’s increasing success is reflected in our workforce, which has grown and flourished from 18 in 1990, to 82 in 2018.
Down Under Tours is Tropical North Queensland’s leading day tour operator. We are blessed to have two World Heritage listed areas on our doorstep; the Daintree Rainforest and the Great Barrier Reef. Our comprehensive day tour program encompasses the most popular destinations of Kuranda, Cape Tribulation & Daintree, taking in this amazing World Heritage listed area. Our driver/guides and Hostesses are passionate about our destination, and love to share their knowledge and experience with you. All tours are operated in our superior fleet and are designed to ensure maximum comfort and safety, with features including panoramic side windows to enable exceptional viewing.
Down Under Tours also operates an extensive Group charter division throughout Tropical North Queensland, and sets itself apart from our competitors with a range of superior vehicles and exceptional customer and client service. Our Australian built fleet are all fitted out with leather seats & timber floors. Our experienced Groups Department can assist with all transport requirements from itinerary planning, airport and dinner transfers, special interest groups, series groups, extended touring and Conferences & Incentives.
Our fleet of 30 modern, luxury vehicles range from 20-seat Toyota Coasters to 53-seater touring coaches, as well as a specialised wheelchair-equipped vehicle. Our vehicles are designed to ensure maximum comfort and safety, with features including large tinted windscreens and panoramic side windows to enable passengers exceptional viewing, air-conditioning, high quality Jacques audio & visual systems, seat belts and reclining seats in every vehicle configured 44 seats and over. Selected vehicles are equipped TV/DVD and in some, toilet facilities.
Where we came from …
We have come a long way from our humble beginnings in 1990 when brothers Gordon & James Dixon, along with their partners Helen & Jann, founded the company. Being raised in a family business in transport and logistics, it was a natural progression for the two brothers to establish their own company.
In 1990 we started out with 6 vehicles and a handful of staff. This has steadily grown over time to now having the most modern, luxury fleet of 30 vehicles and employing 82 local staff, comprising strong, capable and experienced teams in marketing, administration, IT, reservations, operations, mechanical workshop, driver/guides and hostesses.
The focus of Down Under Tours has always been exceptional customer service and value for money experiences. It has been instilled in our staff that every day you go out you are delivering dreams. Through this philosophy we have continued to flourish and with a major focus on IT, our ability to deliver the best product & experiences to our clients has become a reality.
In August 2014, AAT Kings (who are owned by The Travel Corporation (TTC), the largest privately-owned travel company in the world) became a majority shareholder of Down Under Tours. Both companies are family owned and have similar business philosophies, and this secures our long-term future.
Down Under Tours Australia – the transportation specialists